Enterprise Solutions
SPATIALinfo® provides physical network inventory (PNI) solutions to help communications service providers leverage their network data more efficiently and cost effectively throughout their enterprises. PNI is not just drafting and maintaining engineering maps; it's also the platform for allowing marketing to and penetrating untapped markets — and supporting a sales force as it cultivates a new and expanding customer base. By providing a unified, accurate, accessible asset registry to its customers, SPATIALinfo is providing more than just mapping software; we are providing valuable network intelligence that makes sense to every element of a business organization and helping businesses to maximize their returns on investment.
Engineering
SPATIALinfo's enterprise integration begins with accurate maps, but extends the network information model to a variety of network management systems, network analysis tools, event and fault management systems, and even disaster recovery plans. The data model behind the maps allows network engineers to become network analysts and answer questions such as:
- Where should we build new network facilities?
- How much will it cost if we build the network this way?
- Is there a dark fiber path nearby or do we have to lay new fiber?
- What is the end-to-end capacity of this network segment?
Field Operations
Interconnectivity between spatialSUITE® products enables field technicians to download their jobs and network data directly from the master database. SpatialOFFLINE® provides immediate access to the exact digital maps that the network design engineer is using. Field technicians can make electronic notes or redlines on the state of the real-world network and transmit them back to the office when a network connection is conveniently available.
Sales, Marketing, and Customer Service
The data model that lies behind spatialNET® is leveraged further with spatialWEB® to help sales, marketing, and customer service professionals grow the customer base and up-sell services to the existing customer base. Direct marketing efforts to expand video, voice, and data subscription rates can be driven by accurate service penetration rate reports within node boundaries or zip codes. Phone-based representatives can now easily and accurately answer the question, "Can you provide service to my address?" within seconds. Whether targeting commercial or residential addresses, accurate maps with easy-to-read indicators eliminate costly exploratory truck rolls by 70% in recent customer studies.
SPATIALinfo's software starts with maps, but when the data model is leveraged with the full product suite, it's more than the engineering department that benefits. The entire enterprise profits.
